When most business owners have a problem with their heating or air conditioning systems, three things flash through their minds: What’s it going to cost? What’s the best way to hire someone who will get the job done right? And what if I hire the wrong guy and it ends up costing me more than it should?
You don’t want to waste money or your valuable time, but air quality and HVAC maintenance are important. Consider these factors when you’re searching for someone to meet your heating and air conditioning needs.
1. Check Licenses
Heating and air conditioning systems are extremely complex. HVAC contractors must know how the wiring, duct system, refrigerants, and the heating or cooling unit work together. Every system and building is different. Confirm that the contractor you hire is licensed. Most states have a website where you can verify licensing online.
2. Ask About Experience
States usually require that HVAC contractors have a minimum amount of experience before they’re licensed – typically between two and five years. Experience provides on-the-job training a contractor needs to adequately meet the requirements of your business. Casto Tech has a team of licensed professionals with years of experience.
Heating and air conditioning systems are continually changing and improving. Find out if the professionals you’re considering have experience with the type of system your business uses. If your business uses complex, cutting-edge technology, find professionals with experience in those areas. If your building uses an old-style furnace, seek out technicians who have experience addressing similar needs.
3. Ask About Insurance and Bonding
Before technicians begin working on your system, verify that they carry liability insurance. This protects your business if contractors or one of your employees is accidentally injured while your system is being serviced. Are the contractors bonded so that they can replace anything damaged or broken as a result of their actions?
4. Find Out About Tax Credits
Heating and cooling is expensive, but improving your system can result in tax benefits. If you’re upgrading, find out if the system you’re installing qualifies you for a tax credit.
5. Check References
Ask potential contractors for references from recent clients. Before committing to your time and resources, call some of the businesses most similar to your own. Inquire about the technician’s performance.
6. Evaluate Their Customer Service
Good HVAC technicians will know what they’re talking about. They’ll be comfortable discussing your system and your problem. Look for someone who welcomes questions and respectfully answers them. They should be able to clearly explain the work they’re going to perform. A good candidate takes your concerns seriously and has an efficient solution.
Casto Tech has spent decades providing quality customer service and can handle any HVAC project with confidence, expertise, and the customer’s best interests in mind. Contact us today for a free quote.
